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There is hand sanitizer provided upon entering the studio;
Any visitors experiencing any symptoms related to COVID-19, or if you, or a member of your household, has been in close contact in the last 5 days with a confirmed COVID-19 case, please do not visit the office.
As a professional studio, we have a mandate to offer our services to the public and to attempt to make the teaching program as accessible as possible. We strive to make sure that no family is turned away, and with that in mind we make every effort to keep our costs to a minimum. For this reason we will continue to implement a strict cancellation/make-up lesson policy. This is done to ensure the program can remain at its current cost and to remove any confusion between parents/guardians and SassyTuna in respect to our policy.
Make-Up lessons are given under the following circumstances:
1. Metro area schools are closed due to inclement weather. This applies when ALL Metro schools are closed for the day or the afternoon. If schools are closed for the morning and re-open in the afternoon then teaching will go ahead.
2. If inclement weather begins after the school day the SassyTuna office will make a decision on cancelling lessons. Parents/guardians will be contacted VIA TWITTER and FB page (An email will be sent as well, however some emails bounce, so please check these avenues first)
3. MAKE-UP days: The FIRST 2 weeks of April and the Final week of classes in June are set up as make-up days. The year consists of 33 classes, so if we miss any due to inclement weather, they are made up in April or June 2022. If there are no storm make-up classes, we do not hold classes during those weeks. (Please see LIVE calendar here: https://www.sassytuna.com/news-upcoming-events)
If a student misses a class due to illness/ time conflict, they are able to pick up a class any time during the week that cooperates with their age slot (ie Monday 3:30 could be picked up on Thursday - THAT WEEK- at 5:15 - if they can’t make it for that Monday session) A maximum of 2 consecutive weeks is this allowed, however, to be fair to all students.
***Also continuous make-up lessons cannot be given at any time for conflicts in schedules such as sports events, social events or other after school activities.
Sept 2021 - June 2022:
Credit card will be billed every 4 weeks until annual payment is completed (tax, materials and incidentals included).
The amount, number of payments and number of classes for the year will be adjusted if registering late. September to June classes:
To cancel registration 1 month notice in writing by emailing: firstname.lastname@example.org.
Notice must be given prior to the 1st of the month. Ex: if cancelling classes for January, written notice is due by Dec 1. Payments will be processed if less than one month is given. This is for both monthly contracts and payment in full.
Cancellations of monthly contracts are accepted up to Mar 1 only. Cancellations and refunds of payments in full are accepted up to Mar 1 only. $20.00 fee is charged for all cancellations.
10-12 Week Series and Workshops: (i.e., adults’ classes)
No Refunds. Account credit only offered for cancellations of 12-week series or workshops. No account credit for cancellations received after a series or workshop has started.
By appointment and require 24 hours notice to cancel or change the lesson with the instructor. Lessons that are missed without 24 hours notice are non-refundable and not-transferable.
We will continually monitor public health guidelines and may change our procedures at any time in response to these. The following are our protocols to help make in-person teaching as safe as possible:
Any student, parent/guardian or teacher experiencing any symptoms related to COVID-19, if you, or a member of your household, has been in close contact in the last 5 days with a confirmed COVID-19 case, or you are self isolating, do not come to the studio. Please use the screening questionnaire below if you have any checks that need to be made: